Communication between the client and Jovana Đaković is two-way and takes place through a pre-agreed communication channel.
Both parties are obliged to coordinate in a timely manner regarding consultation appointments, reporting, and any potential changes.
PRIVACY POLICY AND TERMS OF USE
1. Professional Obligations and Ethical Standards
Jovana Đaković commits to providing all her services professionally, ethically, and in accordance with the standards of her practice.
All nutrition and training programs are created individually, tailored to the client’s preferences and needs. Consultations are held at times agreed upon between Jovana Đaković and the client.
2. Communication and Scheduling of Appointments
3. Payments and Financial Terms
4. Appointment Rescheduling and Refund Policy
Individual Regime
- After the payment is made, refunds are not possible, as the payment reserves a spot that prevents another client from joining.
- Rescheduling of appointments is only possible by mutual agreement.
- Postponements longer than three months are not allowed, except in exceptional and justified situations.
Group Regime
- In group programs, rescheduling or changing appointments is not possible.
- The start and end dates of the group program are fixed.
- In extreme cases (serious health or personal circumstances), Jovana Đaković may consider individual adjustments.
- The refund policy for group programs also states that refunds are not possible.
5. Privacy policy
6. Disclaimer of Liability
All information, advice, nutrition, and training programs provided by Jovana Đaković are intended solely for educational and informational purposes.
Jovana Đaković is not a medical doctor and does not make medical diagnoses, prescribe treatments, or replace healthcare professionals.
The client is responsible for consulting their physician before starting the program if they have any medical condition, diagnosed illness, or are undergoing treatment.
7. Client Obligations
The client agrees to:
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Provides accurate and truthful information about their health condition and lifestyle habits
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Schedules their consultations for the agreed week
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Respects agreed appointments and the chosen method of communication
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Sends weekly or bi-weekly check-ins, based on which Jovana Djaković decides on the client’s further needs, adjustments, or changes in approach
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Notifies in a timely manner of any changes that may affect the nutrition or training plan
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Actively participates in the program and follows the given recommendations
8. Copyright and Prohibition of Material Sharing
All programs, materials, educational texts, PDF guides, nutrition, and training plans created by Jovana Đaković constitute her intellectual property.
The client is not permitted to share, copy, distribute, or use them for commercial purposes without prior written consent.
9. Amendments to the Terms
Jovana Đaković reserves the right to modify the Privacy Policy and Terms of Use as needed. All changes will be published on the official website and will take effect on the date of publication.